Enhance your service through our IVR

Network has a state-of-the-art Interactive Voice Response system, with 24x7 Agent support. This will provide enhanced service to your customers

The following services can be performed by your cardholders using IVR service:

1. Activation & PIN Selection.
2. Balance Inquiry.
3. Change your existing PIN.
4. Request for last 5 transactions.
5. Request for last statement details.
6. Lost/Stolen card blocking.
7. Request for statement by fax.

The functionality of the IVR can be altered to suit each organisation's cardholder requirements.